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How Can We Help Today?

Owned and operated by Reforge Recovery, our team is ready to answer questions about our recovery systems.

We typically respond within 24 hours

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Email

support@reforgerecovery.com

Within 24 hours

Phone

+1 (951) 339-2864

Mon-Fri, 9 AM - 5 PM EST

Live Chat

Chat with our recovery specialists during business hours

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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling takes 1 to 3 business days, with transit averaging 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status directly through the carrier's website.

What is your return policy?

We want you to feel confident in your purchase. If your recovery equipment does not meet your expectations, please contact our team within the return window outlined on our policy page so we can walk you through the process.

Can I exchange my product for a different model?

Exchanges are handled on a case-by-case basis depending on the item and its condition. Reach out to our support team with your order details and we will guide you through your options.

How do I choose the right red light therapy panel for my space?

Panel selection depends on your intended use area and coverage needs. Our team can help you compare panel sizes, wavelength options, and mounting configurations to find the best fit for your recovery setup.

Do your hyperbaric chambers require professional installation?

Installation requirements vary by model. Some chambers are designed for straightforward home setup, while others may benefit from professional guidance. Contact us for specific details on the unit you are considering.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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